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Info + FAQ




SHIPPING


Shipping within NEW ZEALAND


    T-SHIRTS & SWEATSHIRTS:
  • $13.70 Tracked Parcel Post, 3-5 business days
  • Please allow 2 extra business days delivery time for rural/remote areas.
  • FLAT RATE! No extra charge for multiple tees/sweatshirts sent within New Zealand. :-)
  • New Zealand 2020 CHRISTMAS deadline: please order by 11:59pm Friday 18th December.

    Rural Delivery add-on coming soon.



Shipping to AUSTRALIA


    T-SHIRTS:
  • $10.83 on its own, or $1.75 per tee with other items
  • International Air (no tracking), 5 to 12 business days
  • SWEATSHIRTS:
  • $13.01 for the first item, $3.79 per sweatshirt with other items
  • International Air (no tracking), 5 to 12 business days



Shipping to UNITED KINGDOM/IRELAND/CANADA


    T-SHIRTS:
  • $19.61 on its own, or $4.91 per tee with other items
  • International Air (no tracking), 5 to 12 business days
  • SWEATSHIRTS:
  • $25.75 on its own, or $10.63 per sweatshirt with other items
  • International Air (no tracking), 5 to 12 business days



Shipping to UNITED STATES


    T-SHIRTS:
  • $22.20 on its own, or $5.27 per tee with other items
  • International Air (no tracking), 5 to 12 business days
  • SWEATSHIRTS:
  • $28.78 on its own, or $11.41 per sweatshirt with other items
  • International Air (no tracking), 5 to 12 business days



    • Shipping to EVERYWHERE ELSE


        T-SHIRTS:
      • $20.69 on its own, or $5.50 per tee with other items
      • International Air (no tracking), 5 to 12 business days
      • SWEATSHIRTS:
      • $27.57 on its own, or $11.92 per sweatshirt with other items
      • International Air (no tracking), 5 to 12 business days



        Things to note:
      • These prices are quoted from NZ Post on 1st Dec 2020 and are assumed to be reasonably accurate. If there turns out to be a significant difference in the shipping price (from the price charged at checkout) I will always aim to refund the difference.
      • If shipping outside of New Zealand, please allow a few extra days for international Covid protocols.
      • If your country is not listed above and you would like to see if we can get a cheaper shipping rate (cheaper than the 'Everywhere Else' rate) please don't hesitate to contact me! I am happy to give you a more specific rate.



      TERMS & CONDITIONS

      I find your lack of plot relevance disturbing


      • NZ Post holds responsibility for items lost or damaged in the post.
      • Please follow the included washing instructions carefully - cold machine wash & line dry - easy peasy. No hot/warm machine wash or tumble dry.
      • Hand painted t-shirts are individually hand created - so there may be very slight differences from the item photographed.
      • Printed t-shirts are scanned directly from the hand painted original tee, but there may be slight variations in colour due to the printing process.



      Returns & exchanges:


        I'm more than happy to do a swap or give you a store credit for an incorrect size (postage costs might apply).
      • I must be contacted within 2 weeks of purchase for this to be valid.
      • The item(s) must be unwashed & unworn (apart from a quick try-on) in original new condition with tags.

      • While I'm happy to swap, there are NO refunds for a change of mind. Otherwise I will follow all guidelines of the Consumer Guarantees Act.



      HOW I MAKE MY TEES

      KilowattKatie painting her t-shirts


      My t-shirts: I use top quality clothing brand AS Colour. All their clothing is completely safe, fair, legal and humane, and several stores are based right here in New Zealand.

      My materials: I use non-toxic, solvent-free, professional screen printing ink and fabric pens.

      My printing: I use a local t-shirt printer in Paraparaumu for my t-shirt printing, with top of the line direct-to-garment printing technology (the only one of its kind in New Zealand). And I go to a top qualilty award-winning Wellington printer for all my art prints.

      Hand Painted T-Shirts



      First I come up with a concept or idea that you wouldn't find in any old t-shirt shop. Then I sketch like mad - using pencils, pens, digital painting, and anything else within reach. I then finalise the design, ending up with a mix of something quirky, cute, creepy and geeky. After that I cut out stencils (by hand) for each colour layer or shape.

      Using brushes and screen printing ink, I apply the designs by hand on to high quality sweatshop-free clothing. Any fiddly bits or painterly parts are applied afterwards with brushes and special fabric pens. Once all the ink is dry, I heat-set my designs using a professional heat press. This ensures they are completely machine washable, and enables them to last for years!

      The end result: A unique, washable, wearable piece of art!

      Printed T-Shirts & Small Prints



      I take high quality scans of my hand painted designs (straight off the t-shirts themselves) and get artsy with a bit of drawing and design work to make them look extra pretty. I then send the finalised designs to my printers - and they do the rest! :-)

      Only 2 of my t-shirts are not from hand painted designs - but they are still completely designed and hand drawn by me. Wooh!



      FAQs

      Escape The Office by KilowattKatie

      SHOP STUFF



      Can I pay by credit card or debit card (eg Visa Debit)? Do I need a PayPal account?

      Yes, you can pay by credit card or debit card. No, you do not need a PayPal account. Just click the 'Pay with PayPal' button at the checkout, and then look for the credit card option.

      What is the sizing/fit of your t-shirts?

      All the t-shirt sizing info is here.

      What happens if you don't have my size in stock?

      Please get in touch on my Contact page and we can work something out.

      What happens if my t-shirt arrives and it turns out to be too big/small for me?

      I am more than happy to do a swap for the right size (in original new condition with tags, postage costs may apply), or offer you a store credit. While I'm happy to swap, there are no refunds for a change of mind. Please see my Ts & Cs.

      THE TEES



      Are your hand painted t-shirts machine washable?

      Yes! For my hand painted t-shirts I use professional non-toxic solvent-free screen printing ink (applied with brushes & pens) which is then professionally heat set. This ensures they are 100% machine washable (cold machine wash and line dry is best - try to avoid hot/warm washes and tumble dryers if possible). My printed t-shirts are printed using top of the line direct-to-garment printing technology (the only one of its kind in New Zealand) - these are also completely machine washable and long lasting.

      Are all the designs your own?

      Yes - these designs are 100% my own! Like any artist, I get my ideas and inspiration from all around me (as well as my own warped mind).

      Do you really hand paint all the t-shirts yourself?

      Yes! I really do. I hand paint all the made-to-order t-shirts, and the printed tees are taken directly from my original hand painted t-shirts. Go here to find out more about how I make my t-shirts.

      How long have you been doing this?

      A while! KilowattKatie started up in 2007, and I started making hand painted t-shirts in 2010.

      What paints/inks do you use to paint your hand painted t-shirts?

      Non-toxic solvent-free screen printing inks - applied with brushes and pens.

      Can you make me a custom t-shirt? How much will it cost?

      At the moment, I can only do printed t-shirts of my current designs (and a few past designs too). The cost depends on the order, but custom orders start at $52.00 plus postage.


    SUPPLIERS



    Where do you get your blank t-shirt stock?

    AS Colour. I shopped around, and these guys are the best for fit and quality - and most importantly, they're safe, fair, legal and humane.

    Where do you get your printing done?

    Locally - from renowned high quality printers in Wellington and Paraparaumu.

    Where is your blank t-shirt stock manufactured?

    AS Colour has warehouses and shops based in New Zealand and Australia. The tees are manufactured in Bangladesh - but under strict sweatshop-free conditions. Their production facilities all have safe, fair, legal and humane working conditions. Go here for more info.

    DISCOUNTS



    What are your discount codes?

    These are the codes you enter at the checkout to get bulk discounts. Look for the box marked 'Discount code' when you fill in your details at the checkout. Only one code can be entered per purchase.

    Currently there are no active discount codes. But there are heaps of CLEARANCE items!



    ARTIST BIO

    Silly-Selfie

    I am Katie Russell, New Zealand artist, animator and designer - and founder of KilowattKatie.

    I am also an avid chocolate-eater, sci-fi movie watcher, bird appreciator, belly dancer, animation lover, web comic peruser, and board game player.

    But don't let that fool you, I'm really a big nerd.

    Really.

    I grew up in the sunny Far North of New Zealand, and left for the bright lights of Auckland in 2003 to find my future.

    I completed my degree and honours in English and Art History at Auckland University. With the artistic juices still flowing from creative writing, I decided to explore my artsy-fartsy side at Whitecliffe College of Arts and Design. I enjoyed it so much that I went on to Freelance Animation School and studied classical hand-drawn animation.

    I started up the KilowattKatie brand in 2007 to provide a cosy home for all my art and design.

    Not long after, the KilowattKatie hand painted t-shirt was born! Each t-shirt is a unique piece of original art, drawing inspiration from here, there and everywhere - and my own warped mind. I now have printed t-shirts and art prints in my product range - all taken from my original hand painted designs, and all printed right here in New Zealand.

    I live on the Kapiti Coast now and I continue to work on artsy things. Please see what's going on to find out why I've been so quiet lately.